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Business Process Excellence Manager


BHIVE is a group of managed office space and FinTech companies focused on commercial real estate –

BHIVE started as the oldest co-working brand in Bangalore and is now one of the largest chains of managed office-spaces in Bangalore. Established in the year 2014, we have a presence in multiple key locations in Bangalore and are on track to expand to multiple other key locations in the city. Beyond managed office spaces, we have introduced other flexible leasing products like enterprise leasing solutions. To know more, check out our website –

BHIVE Alts is the fintech platform which provides retail investors access to institutional quality Real Estate investment options, helping them diversify their portfolio –

Our mission is to be India’s largest and most comprehensive platform for commercial real estate rental solutions, driven by a customer-centric mindset. We strive to be the go-to partner of choice for customers by offering best-in-class customer experience, value for money, tailor-made solutions and the options available.

Role: Business Process Excellence Manager

Experience Range:  8-10 years  

  • Qualification: Bachelor’s degree in business/ Operations Management, or a related field.  

    Interview Process: Applicant questionnaire > Video>Face to Face Rounds > HR Round 

Our Vision:

At BHIVE, our mission is to emerge as India’s preeminent and all-encompassing platform for commercial real estate rental solutions. We are driven by a steadfast commitment to a customer-centric approach. Our aim is to become the preferred partner for our customers by consistently delivering superior customer experiences, providing optimal value, tailoring solutions to meet diverse needs, and offering a wide array of choices.

 Employee Referral Policy: 

Category : Referral Category 3

 If you refer a candidate, you stand to win exciting prizes. For more details refer to  

Why join BHIVE:  

  • Engaging Projects: BHIVE presents dynamic and innovative projects that significantly influence the industry, offering a platform for real impact and growth.
  • Collaborative Culture: At BHIVE, we prioritize a collaborative environment that cherishes teamwork and fosters creativity, creating ample opportunities for continuous learning and shared success.
  • Work-Life Harmony: We believe in the importance of work-life balance and provide flexibility in work hours, ensuring a nurturing and healthy equilibrium for our team.
  • Career Advancement: BHIVE is committed to investing in employee development, providing abundant opportunities for professional advancement and personal growth within the organization.
  • Meaningful Contributions: Working at BHIVE is synonymous with making substantial contributions to the vibrant startup ecosystem in India, enabling employees to be a part of meaningful and impactful work.

About the Job:

BHIVE is looking for a reliable Process Excellence Manager, who will play a pivotal role in establishing and optimizing operational processes for our co-working spaces. Individual will be responsible for studying the current organizational structure, identifying gaps, and designing and implementing efficient processes from the ground up. This position requires a strategic thinker with a hands-on approach, capable of driving collaboration across teams in our fast-paced and dynamic environment. As we continue to grow, we recognize the need to streamline and optimize our operations. To achieve this, we are seeking a highly skilled and motivated Process Excellence Manager to head the Business Excellence department.  

Key deliverables:

             1. Process Design and Implementation: 

  • Conduct a comprehensive analysis of current workflows and operational practices across all 20 centers. 
  • Design, document, and implement standardized processes to optimize efficiency and enhance overall operational performance. 
  • Develop clear process maps, guidelines, and documentation for all key operational workflows. 
  1. Collaboration and Stakeholder Management: 
  • Foster a culture of collaboration by working closely with teams across different departments and centers. 
  • Facilitate cross-functional workshops and meetings to gather insights, feedback, and requirements for process improvement. 
  • Collaborate with key stakeholders to ensure alignment between business objectives and operational processes. 
  1. Continuous Improvement: 
  • Establish a system for monitoring and measuring process performance. 
  • Identify areas for continuous improvement and implement changes to enhance operational effectiveness. 
  • Provide regular updates and reports on process improvement initiatives to senior management. 
  1. Training and Implementation Support: 
  • Develop and deliver training programs to ensure the successful adoption of new processes. 
  • Work closely with teams during the implementation phase, providing support and guidance to ensure a smooth transition. 
  1. Change Management: 
  • Effectively manage change by anticipating potential resistance and developing strategies to overcome it. 
  • Communicate changes transparently and proactively to all stakeholders. 

Key Competencies and skills: 

  • Proven experience in process improvement, business analysis, or operations management as a Lead. 
  • Strong analytical skills and the ability to translate complex data into actionable insights. 
  • Excellent communication and interpersonal skills with the ability to influence and collaborate at all levels. 
  • Change management expertise and the ability to drive change in a dynamic environment. 
  • Project management skills and the ability to manage multiple initiatives simultaneously. 
  • Familiarity with co-working space industry trends and practices is a plus. 

Minimum qualifications/ Experience 

  •  Bachelor’s degree in business/ Operations Management, or a related field.  
  • Lean Six Sigma Certification, Project Management Professional (PMP) and Business Process Management (BPM) Training would be an added advantage. Training in Kaizen methodologies would be a plus. 

Employee Benefits:  

  • BHIVE has a very strong benefits policy including an employee-friendly ESOP policy in place. ESOPs may be applicable to the role based on performance.  
  • We believe training is an integral part of an individual’s career and continually do so to seamlessly improve and develop the individual further.  
  • Access to multiple BHIVE events which gives the candidate great opportunities for professional networking  

How To Apply? 

Please send your CV to with the subject “Application for the position of Process Excellence Manager“   

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