BHIVE is seeking a proactive and customer-focused Front Desk Executive with 1-3 years of experience to be the first point of contact at our dynamic workspace. The ideal candidate will embody professionalism and courtesy while managing day-to-day front desk operations.
Key Responsibilities:
Reception & Visitor Management:
- Greet and welcome visitors and clients in a friendly, professional manner.
- Handle incoming calls, emails, and other communications, directing them to the appropriate personnel.
- Manage end-to-end operations of the facility reception to ensure smooth functioning of all front desk activities.
- Maintain a tidy and organized reception area, adding significant value to our front desk operations.
Administrative Support:
- Manage appointment calendars, meeting room bookings, and general office schedules.
- Assist with document management, data entry, and filing.
- Support the coordination of office events and meetings as needed.
Customer Service:
- Provide prompt and accurate information about BHIVE’s services and facilities.
- Resolve basic client queries and escalate issues when necessary.
- Ensure a positive and welcoming experience for all visitors.
Facility Coordination:
- Liaise with the facilities team to report maintenance issues and ensure the smooth operation of the workspace.
- Assist with coordinating vendor services and routine office maintenance tasks.
Other Duties:
- Perform additional administrative tasks as assigned by management.
- Support overall office operations to contribute to a productive work environment.
Qualifications & Skills:
- 1-3 years of experience in a front desk or reception role.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite and familiarity with office equipment.
- Strong organizational skills and the ability to multitask effectively.
- A professional appearance and customer-first attitude.
- Ability to work both independently and collaboratively within a team.
- A high school diploma or equivalent; additional certification in Office Administration is an asset.
