Job Summary : The Lead Quality Assessment/Check is responsible for overseeing the quality assurance processes within the organization, ensuring that products and services meet established standards of quality, reliability, and performance. This role involves leading a team of quality assurance professionals, developing and implementing quality control procedures, and working closely with other departments to address quality-related issues.

Responsibility :

• Team Leadership:

• Lead and mentor a team of quality assurance professionals.
• Conduct training sessions to ensure team members are knowledgeable about quality standards and procedures.
• Evaluate team performance and provide constructive feedback.
• Quality Control Processes:

• Develop, implement, and maintain quality control procedures and standards.
• Oversee the inspection and testing of materials, components, and products to ensure they meet quality standards.
• Analyze quality control test results and provide feedback and interpretation to production management or staff.
• Compliance and Standards:

• Ensure compliance with local, national, and international standards and regulations.
• Stay updated with industry standards, regulatory requirements, and best practices.
• Continuous Improvement:

• Identify areas for improvement in the quality control processes.
• Implement changes to improve efficiency, reduce costs, and enhance product quality.
• Lead root cause analysis and problem-solving initiatives to address quality issues.
• Documentation and Reporting:

• Maintain accurate and detailed records of quality control procedures and outcomes.
• Prepare reports on quality metrics, highlighting trends and areas for improvement.
• Communicate quality issues and resolutions to management and other stakeholders.
• Cross-Department Collaboration:

• Work closely with production, engineering, and customer service departments to address and resolve quality issues.
• Participate in product design reviews to ensure quality standards are met.
• Customer Focus:

• Address customer complaints and work on corrective actions to prevent recurrence.
• Ensure that customer requirements and expectations are met or exceeded.

• Qualifications:
• Education: Bachelor’s degree in Quality Management, Engineering, or a related field.
• Experience: Minimum of 5 years of experience in quality assurance, with at least 2 years in a leadership role.
• Certifications: Quality certification such as Six Sigma, ISO 9001, or ASQ Certified Quality Auditor is preferred.
• Skills and Competencies:
• Strong leadership and team management skills.
• Excellent analytical and problem-solving abilities.
• Thorough understanding of quality control procedures and standards.
• Proficiency in quality assurance tools and software.
• Exceptional communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Detail-oriented with a focus on continuous improvement.