Role Summary:  

To ensure that all BHIVE centers meet defined maintenance, cleanliness and safety standards by conducting routine audits, identifying gaps, and recommending corrective actions. The role is critical in upholding a consistent and high-quality member experience across all centers. 

Key Responsibilities 

Audit Execution & Reporting 

• Conduct scheduled and surprise audits across all BHIVE centers. 

• Evaluate the physical condition of infrastructure, electrical systems, plumbing, HVAC, restrooms, housekeeping, pantry, signage, and workspace aesthetics. 

• Check adherence to SOPs related to cleaning schedules, waste disposal, AMC logs, and vendor service records. 

• Use standardized audit checklists and scorecards for consistency. 

• Prepare detailed reports with photographic evidence and clear categorization of issues (Critical / High / Medium / Low). 

Corrective Action Monitoring 

• Follow up with Facility Managers and Cluster Heads to ensure timely resolution of audit findings. 

• Maintain a centralized tracker of open, in-progress, and closed audit points. 

• Escalate recurring or unresolved issues to the Facilities & Operations Head. 

Process Improvement & Compliance 

• Recommend improvements to SOPs and preventive maintenance schedules. 

• Verify compliance with safety protocols, statutory norms, and internal standards. 

• Work closely with vendors and in-house teams to validate service delivery. 

Training & Support 

• Provide feedback and guidance to facility teams on best practices. 

• Support onboarding of new housekeeping/security/technical staff by auditing preparedness at the center level. 

Key Skills & Competencies: 

• Strong attention to detail and a structured approach 

• Sound knowledge of facility maintenance systems (Electrical, HVAC, Plumbing) 

• Understanding of workplace hygiene, fire safety and statutory compliance 

• Proficient in Microsoft Excel, audit tools and report preparation 

• Excellent communication and coordination skills 

• Ability to travel frequently and conduct audits across multiple locations 

Qualifications & Experience: 

• Diploma/Bachelor’s in Engineering or Facility Management preferred 

• 5–8 years of experience in facilities auditing, operations, or quality control 

• Experience in coworking, commercial real estate, or hospitality industry is a plus