Role Overview: We are looking for a Senior QA Automation Engineer with a minimum of 7 years of software testing experience, including strong hands-on automation across web (Playwright) and mobile (Appium) platforms. The ideal candidate owns automation frameworks end to end, brings a strong testing-fundamentals background, and can independently drive quality strategy across product releases while mentoring the wider QA team.

Key Responsibilities:

Test Planning & Design

• Understand project requirements and develop detailed test plans, test cases, test scenarios, and the corresponding automation strategy.

• Participate in requirement analysis, design discussions, and review meetings to provide input on testability, risk, and automation feasibility.

• Decide what belongs in automation vs. manual/exploratory testing and define the regression scope for each release.

Automation Framework Ownership

• Design, build, and maintain scalable automation frameworks using Playwright (TypeScript/JavaScript) for web and Appium for Android/iOS.

• Establish and enforce framework conventions — page/domain helpers, fixtures, test data builders, reusable utilities — so the suite stays maintainable as it grows.

• Integrate automated suites into CI/CD pipelines (Jenkins / Bitbucket Pipelines / GitHub Actions) with scheduled runs, parallel execution, and actionable reporting.

• Own suite health: investigate and eliminate flaky tests, reduce execution time, and keep pass-rate signal trustworthy.

• Execute and maintain runs on real devices and cross-browser grids (e.g. BrowserStack / Sauce Labs / device farms).

Test Execution

• Perform functional, integration, system, regression, and API testing on web and mobile applications.

• Execute both manual and automated test cases; convert high-value repeatable manual cases into automated coverage.

• Validate backend behaviour through API testing (REST) and SQL database checks.

Defect Management

• Work closely with developers to reproduce, analyze, and resolve issues; drive them to closure.

• Distinguish genuine product defects from test/environment issues before raising them never mask a real bug by adjusting a test.

• Maintain clear, reproducible documentation of bugs, test results, and root-cause findings.

Reporting & Communication

• Prepare test reports summarizing test activities, automation coverage, outcomes, and quality metrics.

• Communicate test progress, release readiness, risks, and results to stakeholders and leadership.

• Publish periodic quality dashboards (coverage, defect trends, automation pass rate, execution time).

Collaboration & Mentoring

• Collaborate with cross-functional teams including developers, product managers, and business analysts to ensure software quality.

• Review automation code written by other QA engineers and enforce coding and design standards.

• Mentor junior and mid-level QA engineers on automation practices, debugging techniques, and testing fundamentals.

Required Skills

Automation

• 4+ years of hands-on automation experience, with strong command of Playwright for web UI automation.

• Hands-on experience with Appium for native/hybrid mobile app automation on Android and iOS.

• Proficiency in TypeScript / JavaScript (or strong equivalent OOP language experience with willingness to work in TypeScript).

• Has built an automation framework from the ground up, not only added scripts to one that already existed.

• Experience with API test automation and response/schema validation.

• Working knowledge of Git and branching workflows; comfortable raising and reviewing pull requests.

Testing Techniques

• Expert in test case design, test execution, and defect reporting.

• Strong understanding of the software development life cycle (SDLC) and software testing life cycle (STLC).

• Solid grasp of test design techniques — boundary value analysis, equivalence partitioning, decision tables, risk-based testing.

Tools & Technologies

• Bug tracking tools such as JIRA, Bugzilla, or similar.

• Test management tools such as TestRail, Zephyr, BrowserStack Test Management, or similar.

• CI/CD tooling — Jenkins, Bitbucket Pipelines, GitHub Actions, or similar.

• Cloud device/browser labs such as BrowserStack or Sauce Labs.

Domain Knowledge

• Proven experience testing both web and mobile applications.

• Good working knowledge of SQL for database testing and data validation.

• Familiarity with performance or security testing basics is an added advantage.

Good to Have

• Experience introducing contract testing, service virtualisation, or API mocking to de-risk dependent services.

• Performance testing experience with JMeter, k6, or Gatling, and the ability to interpret results.

• Security testing basics — OWASP Top 10 awareness, and use of tools such as OWASP ZAP or Burp Suite.

• Experience with visual regression and accessibility automation (Percy, axe-core, Lighthouse).

• Docker/Kubernetes familiarity for containerised test execution.

• Experience defining and tracking quality KPIs — escaped-defect rate, automation ROI, mean time to triage.

• Test data management strategy at scale — seeding, masking, and environment isolation.

• Experience defining a shift-left or in-sprint automation model and getting a team to adopt it.

• Exposure to observability tooling (Grafana, Datadog, Sentry) for correlating test failures with system behaviour.

• Experience applying AI-assisted tooling to test generation, failure triage, or code review, with judgement about where it should not be trusted.

Soft Skills

• Excellent analytical and problem-solving skills; able to root-cause an issue rather than report only the symptom.

• Strong attention to detail and commitment to delivering high-quality results.

• Good communication and interpersonal skills; able to present quality status confidently to stakeholders.

• Ownership mindset — takes responsibility for release quality end to end.

Collaboration and communication: Proactive monitoring and collaboration with team members and internal departments are necessary to guarantee seamless operations at the Centre.

How the role Interact with other teams or Individuals: Ensure effective communication and coordination between different cross functional teams to align the technology function with overall business goals.